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Backwater Jacks Restaurant is rated 4.5 out of 5 by 114.
Rated 2 out of 5 by from dishes would have been half the price anywhere else, considering their quality. server was sweet but obviously new. nice atmosphere, pleasant staff.
Date published: 2019-12-21
Rated 4 out of 5 by from Turkey Tuesday is the specialty day I like the most. Sage dressing, mashed potatoes, cranberry relish, and several large slices of turkey are very delicious and satisfying... without my having to cook all day!
Date published: 2019-12-18
Rated 2 out of 5 by from Our waitress, Alexa, was GREAT! The ladies that took our reservation were wonderful as well. That's what saved this trip. We were celebrating and thought we would go to Backwater Jacks because we had heard so much about it. What a disappointment. The Coconut Shrimp Appetizer was not completely cooked and we had to send that back. Although I asked to not receive a replacement, the Chef insisted on doing so and we accepted; the second batch was thoroughly cooked as it should be, but by that time I wasn't interested. I had a burger and it was "just a burger", no big deal, which one would expect at that exorbitant price! My daughter had a Crab Cake Sandwich and left most of it except for the top bun. My husband's meal was the best (Fish and Chips) and he had no complaint.Again, Alexa was most attentive and understanding. She saved this rating from being submitted as "Poor".When it came time to pay the bill, the Restaurant.com certificate was immediately accepted. I wanted to use a VISA Gift Card I had received that day, and poor Alexa couldn't get it to work in any way/shape/form. Since then I've validated today that the VISA Gift Card DOES WORK . . . . why it was unable to be used at Backwater Jacks is a mystery; which, then, caused me to charge over $100 on my credit card which I did not want to do.When asked by a friend today about our experience, my daughter gave Backwater Jacks Restaurant "Two Thumbs Down". I concur.
Date published: 2019-12-14
Rated 5 out of 5 by from Food was great as was the service. Nice location by the water.
Date published: 2019-11-24
Rated 5 out of 5 by from Waitress (I think her name was Louise) was awesome - very friendly. Food was excellent. And the chef even came out to meet us and ask how everything was.
Date published: 2019-11-11
Rated 5 out of 5 by from Jeremy and rest of staff are superb. Great food and atmosphere
Date published: 2019-09-07
Rated 5 out of 5 by from Food was delicious, service was excellent, and ambiance was terrific (we sat on the porch overlooking the water)
Date published: 2019-05-02
Rated 5 out of 5 by from Food, service, atmosphere were all excellent! Our new favorite restaurant! We loved dining on the patio with our fur baby! We will be back often!
Date published: 2019-04-20
Rated 5 out of 5 by from Thanks Restaurant.com for helping us find this hidden jet. Our meal was excellent along with great service.
Date published: 2019-04-09
Rated 5 out of 5 by from Thanks Restaurant.com for helping us find this hidden jet. Our meal was excellent along with great service.
Date published: 2019-04-09
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Minimum purchase of $20 at restaurant.
Minimum purchase of $30 at restaurant.
Minimum purchase of $50 at restaurant.

Backwater Jacks Restaurant

27598 Marina Point Drive
Bonita Springs, FL 34134
Phone: (239) 495-3222
Cuisine: Seafood
Price: $$$$
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Backwater Jacks Restaurant Reviews

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